FAILURE TO SHOW FEE: 50% of scheduled appointment.
CANCELLATION/RESCHEDULE WITHIN 12 HOURS of SCHEDULED APPOINTMENT: 50% scheduled appointment
No-show appointments will result in less approved booking and required full prepayment before every following appointment.
This keeps late notice cancellations to a minimum and prices competitive. Thank you in advance for understanding.
Your comfort is very important to us! Being able to relax mentally strongly influences your ability to relax physically. You are welcomed to leave on or take off basic under garments- whatever enables you to be most at peace on the massage table. Most of our clients prefer to take off all of their basic under garments, but this not required at Stillwater Massage.
If this is your first appointment with Stillwater Massage we recommend arriving 10 minutes early to fill out our Client Intake Form. Otherwise, we find that showing up 5 minutes before your appointment is a proper amount of time to keep us on our tight schedule.
*Thank you staying in your car until receiving a text that the room has been sanitized and the therapist is ready to welcome you.
We are not offering Couples Massages in the office June- September. We will start offering Couples Massages on scheduled dates (typically Saturday mornings) in September. To be notified of the scheduled dates, please sign up for our infrequent & only "necessitated" emailer.
If you would like to schedule an in home Couples Massage, please call Gwyn at 231.881.4606
We love and appreciate employers & office managers who wish to gift their staff via chair massage! During the busy season (June-September) we do not offer Travel Chair Massage but would be happy to in the off season. Please email us at firstname.lastname@example.org if you would like to treat your staff.
Yes! We require CC information when you book your appointment online regardless if you have a gift certificate or not. Your CC will only be charged if:
1). Failure to show to appointment
2). If you cancel your appointment within 12 hours of scheduled appointment.
(See Cancellation Policy above).
This protects your Massage Therapist's time, respects fellow clients who are in need of body work, and helps us keep our rates competitive.
We do not have access to your CC information when you book online.
Each of our therapists accepts Cash, Card, Check and Venmo.